Touchscreen Isn't Responsive | Please ensure the protective film has been removed from the panel. It can sometimes be very well placed and not noticeable. This will improve the responsiveness. |
How To Turn Off The Child Lock | The 60 second automatic child lock can be turned on/off by pressing and holding the temperature up arrow and volume down arrow simultaneously |
What's The Chilled Temperature | Aurora’s chiller will cool the water down to ≦12°C |
What's The Hottest Temperature | When boiling temperature is selected, Aurora boils water @ 100°c and dispenses boiling water at the nozzle. |
Is It Safe To Leave Plugged In | Yes, the appliance is intended to always be plugged in to maintain the chilled water temperature. |
Filter Life Span | The Aurora is supplied with a 30 day filter. Replacement Filters are available separately. Please check the replacement instructions on the filter to ensure proper replacement time. |
How Often Should I Descale | Aurora will automatically detect scale build up. When this happens a warning light will show indicating that descaling is required. The frequency of descaling will vary from water supply to water supply (i.e. some areas have harder water and will require descaling more frequently) |
Where Can I Find Instructions | If you did not receive an Aurora User guide in your box, you can download one in PDF format from the product guides and documents section of this page. Alternatively visit the Aqua Optima website and download from there |
My Product Is Faulty | We hope you will be very happy with your Aurora purchase. For product any related questions, queries or further information, reach out to us via the Aqua Optima website |